i had a wonderful stay at this hotel during our christmas party. the room exceeded my expectations with a spacious layout and a private terrace overlooking well-kept gardens. the huge pool and beautiful grounds provided a relaxing atmosphere after exploring the nearby medieval city.

breakfast lacked variety.

Great location near the Cite. Room was small and dark. mattress too hard.

Couple's getaway, solid experience

The staff were friendly and helped us with anything we needed. The dining experience we had was quite memorable with fresh, homemade food.

It wasn’t cheap but still acceptable.

1) Lovely outdoor pool area
2) Comprehensive breakfast buffet
3) Proximity to historical sites

The breakfast spread included a variety of local pastries and the opportunity to enjoy it outdoors was delightful.

the breakfast was an absoluteley unremarkable experience, with no local dishes to indulge in. the pool being closed was a travesty, given the warm weather. i can't believe i wasn’t even offered a complimentary gesture for my troubles—it’s like they forgot i deserved special treatment. i almost left a good review but just couldn’t.

Large, clean room with a pool view. Free parking available and convenient location near the medieval site. Dining options are limited, and breakfast lacked variety. Had a hard time finding the entrance to the parking lot.

great location but dining needs improvement

The room was spacious and had everything I could want. I enjoyed the nice garden area with inviting pool facilities. Breakfast offered a solid selection of pastries and cheeses, and I loved the range of complimentary drinks available in the room.

The dining experience didn't meet my expectations.

The location is perfect, a quick walk to the Medieval City. The room was spacious and had everything needed for a comfortable stay. It faced the gardens and pool, which offered a lovely view. I appreciated the wide range of teas and complimentary drinks available in the room. The pool area was clean and inviting, perfect after a long day of exploring. Breakfast had a decent selection, but it could include more local specialities to enhance the experience. Dinner was good, but I noticed a few missed opportunities with the service. Some staff seemed inexperienced, leading to confusion with menu items and the ordering process. The air conditioning in the room didn’t perform consistently. it felt warmer than the advertised 22°C.

We had a fantastic stay with a lovely pool area and a great breakfast spread! the dining experience at dinner could be improved. I’d definitely return!

Great Location with Friendly Staff

Our stay was enjoyable, especially with the helpful staff who guided us to the beautiful gardens. The pool was delightful after a long day of exploring. Enjoy breakfast outdoors to savor the tranquil surroundings. Be sure to check the pool status prior to arrival for warmer days.

The Privilege Double Room had an enormous bathroom equipped with both a bath and shower, perfect for unwinding after a day of exploring. The comprehensive breakfast spread included a solid selection of pastries, cheeses, and hot options, served in a pleasant dining space that offered outdoor seating.

Several features were less than ideal, such as the ground-floor Standard Twin Room being cramped, lacking space for a table, making relaxing difficult. the garden and pool area were devoid of adequate shade options, which left sunbathers exposed during peak hours, a particular annoyance in warm weather. Paper cups instead of glass created an impression of cheapness that stood out against otherwise nice decor.

the room was super comfy and the pool was nice and clean. we really loved the gardens, it was a chill place to relax. also, its location is perfect, just a short walk to the medieval city and very quiet. the staff were friendly and helped us with anything we needed.

but the entrance to the parking lot was hard to find, and the breakfast could be better with more local dishes.

The stay was delightful with a fantastic room that offered a view of the castle, making it a great spot for our visit to the medieval city. I particularly enjoyed the well-maintained garden and pool area, perfect for unwinding after exploring. The breakfast was quite varied with a good selection, making mornings enjoyable.

This hotel was a prime choice for a short break in Carcassonne with value for money. The room was clean and had a good-sized double bed, which made our stay comfortable. Just be aware that parking can be tricky to find.